Review programmes organised by WMQRS are expected to achieve:
- Improvements in the quality, safety and outcomes of services reviewed
- Improved patient and carer experience
- Organisations with better information about the quality of clinical services
- Organisations with more confidence and competence in reviewing the quality of clinical services
- Development and learning for all involved
Work programmes for health economies in the West Midlands are agreed with each health economy.
WMQRS also undertakes commissioned reviews agreed by the WMQRS Board, most recently:
- Isle of Man Health Services: A rolling programme of quality review visits which took place 2013 -2016, commissioned by the Isle of Man Department of Health and Social Care. See "Isle of Man Health Services" tab on the left of this page for more information.
- Haemoglobin Disorders: A programme of quality review visits across England from 2014 to early 2016, commissioned by the UK Forum on Haemoglobin Disorders. See the “Haemoglobin Disorders 2014-16 Reviews: Adults and Children” tab on the left of this page for more information.
- London Renal: A programme of peer review visits across London's seven renal services, requested by the renal strategic clinical leadership group for London. See the "Renal: London" tab on the left of this page for more information.
As well as peer review visits WMQRS can help with:
A panel of key stakeholders meets (‘takes evidence from’) local service users and carers, local services, clinical staff and managers and, if appropriate, external experts and other services where innovative models have been explored.
- Formal report details main conclusions and recommendations
- Individuals who are key to implementing recommendations are part of the review panel and therefore committed to them
- External experts bring challenge and specialist knowledge
- Improves networking and coordination between local services
- Suitable for ‘big questions’ where the way forward is not clear
A small visiting team meets some staff and patients to discuss a particular issue or to explore specific questions.
- Involve less preparatory work for health economies
- May be followed up by full peer review visits at a later stage
- Useful for answering specific questions
WMQRS staff meet with a clinical team to work through the Quality Standards and evidence to identify gaps in compliance.
- Can be used to prepare for peer review visit
- Helps staff to understand the standards and show they are being met