West Midlands Quality Review Service

Users and Carers

Do you have experience of using NHS services?

Would you like to use your knowledge to help NHS organisations improve the quality of services?

User and carer representatives are an important part of our review teams.  If you are interested in becoming a reviewer, please contact Sarah Broomhead on 0121 612 2146 for further information.

A copy of the user and carer representative person specification is available below along with a document on frequently asked questions - just click on the links to view.
 
What is expected?

• You would like to help NHS organisations improve their services.

• It does require a bit of time from you, but we will pay your travel expenses via public transport or car mileage.

• You will need to be available to attend a half day reviewer training and undertake at least one quality review visit. Visits are full days often starting at 8.30am

• You will be working with a range of health professionals and will need to have the ability to commit to and work as an equal member of the review team.

Frequently Asked Questions: click on the link to view

User and Carer Representatives Person Specification: click on the link to view

 

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Downloading our documents

WMQRS Quality Standards and self-assessments can be used freely by staff working in NHS organisations in the West Midlands. Other organisations should ask permission from WMQRS before using our Quality Standards and self-assessments. In order that we can monitor this, please could you complete the following:

Anyone wishing permission to use WMQRS Quality Standards and self-assessments should contact WMQRS on: swb-tr.SWBH-GM-WMQRS@nhs.net or 0121 612 2146.


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